Your bed comes with down comforters and premium bedding. Free self parking is available onsite.Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and flat-screen televisions. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and a vending machine.A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel is 4.7 mi (7.5 km) from Hot Springs Convention Center and 5 mi (8 km) from Hot Springs National Park.Enjoy recreational amenities such as an indoor pool and a fitness center. Candlewood suites has non existent customer service.Ī stay at Country Inn & Suites by Radisson, Hot Springs, AR places you in the heart of Hot Springs, a 4-minute drive from Oaklawn Racing Casino Resort and 7 minutes from Bathhouse Row. Well I guess in the end the hotel clerk won because I got charged for both rooms and trying to get someone on the phone or to answer an email has been impossible. She finally agreed and said I would have the incidental charge for both rooms on my card for X amount of days until it cleared. As we were checking out the same hotel staff was there as when we checked in and she wanted to argue with us about putting one room on my card and the other on my friend's card. The next morning there was no coffee in the lobby or any for the rooms. I just slept on the side of the mattress and made do. After the check in issues I decided not to even complain. Our mattress had a LARGE sunken in place in it. The rooms were decent sized and seemed clean so all was well, or so we thought. After 30+ minutes one of the attendants decided they could switch our rooms with guests who hadn't arrived yet. We patiently waited in the lobby as others were checking in ahead of us. Candlewood Suites, Hot Springs AR - There were so many things wrong with this stay I wanted to alert others.
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